Eurotux https://eurotux.com Eurotux IT Services - 20 years providing Managed Services 24x7 with monitoring and security Tue, 26 Jul 2022 08:27:49 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.10 https://eurotux.com/content/uploads/2020/04/cropped-Tux_favicon-32x32.png Eurotux https://eurotux.com 32 32 Eurotux is ISO27001 certified https://eurotux.com/2022/07/eurotux-is-iso27001-certified/ Tue, 26 Jul 2022 08:27:48 +0000 https://eurotux.com/?p=15415 Information security is fundamental in everything we do at Eurotux. We are committed to maintaining the highest standards when it comes to ensuring the security of processes, people and technology that support all of our services.

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Information security is fundamental in everything we do at Eurotux. We are committed to maintaining the highest standards when it comes to ensuring the security of processes, people and technology that support all of our services. Eurotux is now ISO27001 certified, which reflects its commitment to the principles of trust, transparency and the application of best practices regarding Information Security for both the organization itself and its clients, and makes it possible to reduce risk and improve information protection. This is the second Eurotux Group company certified in this standard, since Raycon UK was already certified several years ago. 

Eurotux has been putting this standard’s technical controls into practice for several years, both for the organization itself and for the clients it serves, raising its maturity and responding to some clients’ requests, having recently decided to move forward with the formal certification process.

The ISO/IEC 27001 standard specifies the requirements for an Information Security Management System, thus enabling organisations to assess their risks and implement the necessary procedures to preserve the confidentiality, integrity and availability of information. 

With the ISO27001 certification, Eurotux proves, among other arguments, its commitment to information security. The ultimate goal of this certification is to ensure higher levels of confidence and satisfaction for clients, users, partners, regulatory and judicial entities, demonstrating a high commitment to information protection and a considerable level of comfort for those who interact with entities that process and store personal data – goals which are fully aligned with Eurotux’s strategy.

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Eurotux reveals advantages of managed services for businesses https://eurotux.com/2022/06/eurotux-reveals-advantages-of-managed-services-for-businesses/ Fri, 24 Jun 2022 10:38:45 +0000 https://eurotux.com/?p=15367 Eurotux, a company specialized in providing custom infrastructure services, including managed services, shares with its clients some of the many advantages of outsourcing service management.

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Eurotux, a company specialized in providing custom infrastructure services, including managed services, shares with its clients some of the many advantages of outsourcing service management. 

Eurotux has 22 years of experience in managed services, which is one of the advantages of using this company’s services. With Eurotux, the customer can have access to a set of continuous and adapted infrastructure management services which help maintain secure and reliable operations.

Living Offices - Eurotux
  • Customer peace of mind: 24/7 monitoring, support and maintenance service. Customers can create service requests to the service desk based on their needs. They are also entitled to regular alignment of the maintenance plan with best practice in infrastructure management. This plan, carried out by the service manager, includes proactive maintenance measures, including software updates, reinforcement and verification of security policies and data security testing. 
  • Monitoring Service: Incidents reported by the customer or originated in the monitoring platform (of infrastructures, applications) are analysed and resolved by those responsible for monitoring. The customer does not have to worry about service reviews, configurations or software updates. In addition, the customer has a complete, real-time view of the status of the infrastructure.
  • Database Administration (DBA): DBA services ensure the availability and performance of databases (mySQL, PostgreSQL, Microsoft SQL Server, Oracle), guaranteeing user access control, data security management and alignment of the data model to application needs.
  • IT Security: More than ever, information systems security is crucial to keep the service running. The security team controls network and system security perimeter and periodically reviews the efficiency of controls (security audit) to mitigate the risk of system attacks. In this scenario, Eurotux provides the SOC (Security Operations Center), a security monitoring service which, through technologies and services, enables its clients to identify threats in time so that they can implement adequate containment and/or incident treatment measures.
  • On-site or remote: When you use a Managed Services provider, you can have a specialist resource on-site or in a remote service model. That resource has the skills to respond assertively to customer needs, providing access to up-to-date skills at a lower price than hiring a specific resource to benefit from those skills.
Jorge Paiva, Comercial Director da Eurotux

Jorge Paiva, Commercial Director at Eurotux, says “Managed Services are an economical and effective way for companies to provide their businesses with the necessary arguments to better respond to technical challenges in their infrastructures”.

Eurotux’s Managed Services teams have multidisciplinary teams, with advanced skills in various technologies and environments (Microsoft, Linux, IBM; on-prem or cloud) which can be available 24 hours a day to respond to incidents, being possible to deploy technical resources worldwide in case of need.

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ITMZ and InSite establish partnership for the African Market https://eurotux.com/2022/06/itmz-and-insite-establish-partnership-for-the-african-market/ Wed, 15 Jun 2022 15:07:00 +0000 https://eurotux.com/?p=15354 ITMZ, a Eurotux subsidiary responsible for the group's business in Africa, has established a partnership with InSite, a Mozambican company specialized in Quality and Sustainability Management, Energy, Environment and Safety at Work, as well as Emergency Response and the Forestry and Agribusiness sector.

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ITMZ, a Eurotux subsidiary responsible for the group’s business in Africa, has established a partnership with InSite, a Mozambican company specialized in Quality and Sustainability Management, Energy, Environment and Safety at Work, as well as Emergency Response and the Forestry and Agribusiness sector.

With this partnership, both organisations position themselves as service providers with the objective of exploring new business opportunities in an integrated manner within the scope of Management Systems Certification and provision of other services of mutual interest to various organisations in the Public and Private Sector, including Ministries, Government Agencies and Institutes, Public, Public-Private and Private Companies, Associations, Foundations or similar profit and non-profit organisations and Development Agencies.

The agreement signed foresees the promotion and provision of consulting services with a view to the Certification of Management Systems in the area of service levels, business continuity, information security (and related areas), risk management, including all the Audit, Consulting and Training services inherent or implementation and Certification of Management Systems. The synergies between ITMZ and InSite will also allow for the dissemination and support to the implementation of the services provided by ITMZ in the technological field related with the design, implementation and technical assistance to critical infrastructures for the management of business continuity, including risks for cybersecurity and information to which the organisation may be exposed.

With the partnership now formalized, both companies will support each other and benefit from each other’s know-how to better explore market opportunities. We recall that Eurotux was recently in Mozambique with ITMZ in an event which brought together IT managers and company directors in the Mozambican capital to assess the current scenario and understand the repercussions cyber threats have on business continuity.

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Business resilience in discussion with Eurotux’s contribution https://eurotux.com/2022/05/business-resilience-in-discussion-with-eurotuxs-contribution/ Tue, 24 May 2022 17:27:54 +0000 https://eurotux.com/?p=15286 Eurotux was last May 17th at an event on business resilience in Maputo, through its subsidiary ITMZ.

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Eurotux was last May 17th at an event on business resilience in Maputo, through its subsidiary ITMZ.

At a time when cybersecurity threats are some of the most in view when it comes to business disruption, the event brought together IT managers and company directors in the Mozambican capital to assess the current landscape and understand the repercussions that cyberthreats have on business continuity.

The session on Business Resilience addressed the issue of preparing companies and crisis management and recovery plans that respond to disruptive incidents that could compromise business activities.

Jorge Paiva, CEO of ITMZ and Head of Sales at Eurotux, SA shared his experience and knowledge in the area and provided information on modus operandi for companies to make the necessary investments in the right technologies and systems, as well as in the development of more adapted crisis management and recovery plans.

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Eurotux invited to the XIX National Foundry Congress https://eurotux.com/2022/05/eurotux-invited-to-the-xix-national-foundry-congress/ Tue, 24 May 2022 17:22:42 +0000 https://eurotux.com/?p=15280 Last May 11, the Portuguese Foundry Association (APF) held the XIX National Foundry Congress, at Torre da Oliva, in S. João da Madeira, under the theme Foundry: Future and Challenges.

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Last May 11, the Portuguese Foundry Association (APF) held the XIX National Foundry Congress, at Torre da Oliva, in S. João da Madeira, under the theme Foundry: Future and Challenges.

The congress addressed the current problems faced by the sector, its positioning in an economy that increasingly aims to be sustainable, in addition to the usual technical issues that are intended to be innovative.

Ricardo Oliveira, Consulting Services Director at Eurotux, was one of the guests at the congress and was present as a speaker in the Digitalisation panel, with a presentation entitled “Cybersecurity: National Overview”. In his intervention, Ricardo had the opportunity to talk about cybersecurity risks and conflicts in the years 2020, 2021 and early 2022 and how these were marked by the COVID-19 pandemic. In addition to the urgent need to move to remote or hybrid working models, there was also, by force of circumstance, a mobilisation in the digitalisation of business processes. However, we see that this modernisation was largely carried out without the fundamental participation of the cybersecurity area, either in the prior assessment of risks and determination of measures to deal with them, or already during the two long years in which organisations worked on this new model. As a result, cybersecurity incidents with a significant impact on organisations in Portugal increased considerably, taking advantage of the weaknesses inherent to the lack of maturity in these digitalisation processes and often centred on the biggest source of cybersecurity weaknesses: the employee.

Eurotux’s Consulting Services Director also had the opportunity to outline a Portuguese national panorama in terms of cybersecurity incidents, main attack vectors and guidelines to increase organisations’ resilience, taking into consideration the incremental consequences of these incidents.

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Eurotux aims for ISO27001 certification https://eurotux.com/2022/04/eurotux-aims-for-iso27001-certification/ Thu, 21 Apr 2022 08:00:43 +0000 https://eurotux.com/?p=15131 Eurotux formally began the ISO27001 certification process, contemplating the scope of its traditional services. With the beginning of the implementation process and subsequent implementation, Eurotux takes another step towards the adoption of the standard and international reference for information security management. The company has already implemented a series of Policies and Norms which guarantee compliance […]

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Eurotux formally began the ISO27001 certification process, contemplating the scope of its traditional services. With the beginning of the implementation process and subsequent implementation, Eurotux takes another step towards the adoption of the standard and international reference for information security management.

The company has already implemented a series of Policies and Norms which guarantee compliance with this standard. Besides, it has a maintenance plan for several controls of the standard regarding its own organization, in a leap of maturity verified in recent years. 

In addition, Eurotux already provides its customers with a Maintenance Plan which includes technical activities aligned with this international standard, which greatly benefits the quality, resilience and security of its customers’ services, platforms and data.

ISO 27001 has been continuously improved over the years and is derived from a previous set of standards, namely ISO 27001 and BS7799 (British Standards). Its origin actually goes back to a document published in 1992 by a British government department setting out a code of practice on Information Security management. The general principle of the standard is the adoption by the organisation of a set of requirements, processes and controls with the purpose of mitigating and adequately managing the organisation’s risk.

The ”Peers” of an ISO 27001 certified entity, namely your customers, suppliers and partners, also gain from the interaction with the certified organization. A major concern these days is confidence in the proper handling of your organisation’s sensitive information. The implementation of ISO 27001 ensures a high commitment to information protection, which represents a considerable level of comfort for organisations interacting with the certified entity. This way, customers, partners and suppliers of this entity know that their organization’s information will be treated according to high standards of management and protection in terms of Information Security, since the certified company was audited by an external and idoneous entity.

Eurotux has now decided, since the organization is already familiar and accustomed to these practices, to proceed with the formalization of the certification process.

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Eurotux enhances Azure services https://eurotux.com/2022/04/eurotux-enhances-azure-services/ Tue, 19 Apr 2022 15:24:21 +0000 https://eurotux.com/?p=15124 Eurotux, a company specialized in implementing information and communication technology solutions tailored to its clients’ needs, has reinforced Azure cloud skills in its work teams. With this approach and specialised training, the Braga-based company wants to strengthen its Cloud offer – where it already has advanced skills in AWS – and present its customers with […]

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Eurotux, a company specialized in implementing information and communication technology solutions tailored to its clients’ needs, has reinforced Azure cloud skills in its work teams.

With this approach and specialised training, the Braga-based company wants to strengthen its Cloud offer – where it already has advanced skills in AWS – and present its customers with a more comprehensive portfolio of cloud technology, prepared to deal with the most demanding technological needs of businesses.

Eurotux’s cloud & devops team has not only advanced knowledge in AWS, but also the necessary skills to implement Azure based solutions. This way, Eurotux customers not only have a choice between the two platforms, but also the possibility to opt for a multi-cloud approach that provides redundancy to increase performance and security indices.

With the broadening of the cloud competencies of the cloud & devops teams, Eurotux reinforces its cloud portfolio, ensuring a highly scalable offering that constantly adapts to the size of its customers’ business, growing and slimming as its needs change.

In addition, these cloud solutions improve security indices, protecting company data and processes, and guarantee high availability and capacity to combat downtime, which directly affect the business of companies.

Ricardo Oliveira, Consulting Services Director at Eurotux

“The digitalisation process of companies almost always involves adopting cloud solutions that protect the business and streamline processes and access to platforms and data. By reinforcing our cloud competencies, Eurotux aims to increase the scope of our offer, now providing AWS and Azure solutions, and allow greater choice for our current and new customers” – says Ricardo Oliveira, Consulting Services Director at Eurotux.

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Eurotux strengthens Sophos portfolio with Zero Trust Network Access solutions https://eurotux.com/2022/03/eurotux-strengthens-sophos-portfolio-with-zero-trust-network-access-solutions/ Wed, 23 Mar 2022 10:34:20 +0000 https://eurotux.com/2022/03/eurotux-strengthens-sophos-portfolio-with-zero-trust-network-access-solutions/ Eurotux has reinforced its security offer with Sophos' Zero Trust Network Access (ZTNA) solution.

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Eurotux has reinforced its security offer with Sophos’ Zero Trust Network Access (ZTNA) solution.

The Braga-based company offers its customers this solution from Sophos, which complies with the principles of zero trust: trust nothing, check everything. Individual users and devices become their own micro-segmented perimeter, constantly validated and verified. With the ZTNA solution, users are no longer “on the network” with all the implicit trust and access that are normally inherent to it. This framework facilitates for example the management of a geographically dispersed team and the dispersion of equipment – as happens in work-at-home or remote work situations in general. It is also available in the cloud and managed and integrated with Sophos Central, the cloud management and reporting platform of this manufacturer.

With Eurotux’s solution, companies can manage the ZTNA from the cloud, anywhere, on any device, as well as integrate it quickly with other Sophos products, such as Endpoint, Firewall, Wireless, Mobile, Server solutions, and more. In addition, they have access to an overview of application activity and security posture from a single dashboard.

While VPN solutions enable democratised protected remote access to all enterprise network resources, the ZTNA solution ensures an access privilege policy per application, thus guaranteeing that certain functions only access the application resources they actually need and adding an additional layer of security.

The advantages of ZTNA

Eurotux identifies several advantages of using ZTNA solutions, specifically when compared to an access based approach with VPN. Among the main advantages, we highlight the following:

Suitable for remote working: ZTNA solutions are a simple solution for managing remote access for employees working from home. It makes deployment and enrolment easier and more flexible, replacing the complexity of using a VPN with something much less resource intensive. It is also more transparent and simpler for the user working remotely.

Designed for segmented access: Unlike VPN access, which traditionally grants company staff access to the entire network, ZTNA is designed to grant segmented access to specific applications. After all, a member of the marketing team doesn’t need access to financial platforms in the first place, right?

Enables application segmentation: ZTNA solutions provide enhanced application security through micro-segmentation, the integration of device “health” status into access policies, continuous authentication verification and the elimination of the lateral movement inherent in VPN use.

Prevents ransomware propagation: ZTNA solutions eliminate an attack vector common to ransomware and other network infiltration attacks. Since ZTNA users are no longer “on the network”, threats that could otherwise be propagated via VPN have nowhere to go with ZTNA.

Simple onboarding of new applications and users: ZTNA enables better security and more agility in rapidly changing environments, characterised with scenarios where users move in and out of the network. You can quickly and securely install new applications, enroll or disenroll users and devices, and get information about application status and usage.

Ricardo Oliveira, Consulting Services Director at Eurotux

Ricardo Oliveira, Consulting Services Director at Eurotux, explains that “traditional remote access through VPN often transmits a false sense of security at a time when companies have their workforce totally or partially working remotely. The Sophos ZTNA solution now available from Eurotux provides an additional layer of security and is easily integrated with other security tools to ensure maximum levels of protection for users, applications and data“.

Eurotux is available 24 hours a day to respond to incidents, contemplating density of skills and seniority with experience and availability to – when necessary – move technical resources around the world.

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Eurotux reinforces response to cyber threats to help businesses https://eurotux.com/2022/02/eurotux-reinforces-response-to-cyber-threats-to-help-businesses/ Wed, 16 Feb 2022 16:15:57 +0000 https://eurotux.com/2022/02/eurotux-reinforces-response-to-cyber-threats-to-help-businesses/ The company bases its approach on its many years of experience dealing with cybersecurity incidents.

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The company bases its approach on its many years of experience dealing with cybersecurity incidents

The year 2022, despite being at the beginning, has already shown us that security should be one of the fundamental concerns for any company, regardless of its size, as proven by the recent attacks on Portuguese and global companies. When the threat has already materialized in an intrusion, it is fundamental to count on experienced teams to accelerate recovery.

In recent years, Eurotux has been involved in the response/resolution of multiple cybersecurity incidents in national and international organizations, contemplating not only the allocation of specialized technical resources with considerable skill density, but also the coordination of activities and taking advantage of adequate procedures to support organizations affected by cybersecurity incidents. With the new threats that have become known in recent weeks, Eurotux has reinforced its risk mitigation strategy. 

In addition to allocating – physically or remotely – the necessary resources, skills and seniority to quickly respond to cybersecurity incidents, accumulated experience has provided Eurotux with the necessary arguments for a quick and efficient response. We are talking about procedures, coordination capacity, priority definition and management, monitoring and execution of recovery tasks and extension of internal teams from the affected organization with both infrastructure and application skills.

Attacks damage companies’ business

Small and medium-sized businesses are increasingly becoming targets for cyberattacks. This is because they are seen as an easy target – they may not have the same level of security measures as larger companies, and may not have the resources to recover quickly from an attack that compromises the integrity of their systems. Key consequences of successful attacks include:

  • Financial loss
  • Damage to the company’s reputation
  • Loss of customer confidence
  • Compromised data
  • System downtime
  • Interrupted business operations

Organisations need to take steps to protect themselves and respond to cyber-attacks. They should ensure that their IT systems are secure and should have procedures in place to deal with the event of a cyber-attack. Importance also added to the awareness of their employees, who must be aware of the dangers of cyber-attacks and how they should protect themselves.

Ricardo Oliveira, Consulting Services Director at Eurotux

Ricardo Oliveira, Consulting Services Director at Eurotux, explains that “at a time when cyberthreats make the headlines, organizations must ensure they have the appropriate tools and skills to quickly respond to even the most advanced techniques of system invasion. Eurotux has different competencies and teams for these needs and we are prepared to help companies face the challenges imposed by the current cybersecurity scenario“.

Eurotux is available 24 hours a day to respond to incidents, contemplating density of skills and seniority with experience and availability to – when necessary – move technical resources around the world.

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Eurotux expands Sophos’ portfolio with switching solutions https://eurotux.com/2022/02/eurotux-expands-sophos-portfolio-with-switching-solutions/ Thu, 10 Feb 2022 10:40:14 +0000 https://eurotux.com/?p=12419 Eurotux has increased the scope of its solutions with the incorporation of Sophos' new range of enterprise switches.

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Eurotux has increased the scope of its solutions with the incorporation of Sophos’ new range of enterprise switches. The multinational company launched in late 2021 a range of network asset products to address and protect its organization’s IT infrastructure.

Sophos now provides its portfolio with enterprise-class network switch equipment to provide your infrastructure with a secure network layer, integrated with other Sophos solutions and easily managed in the cloud through Sophos Central.

The Sophos portfolio is now enhanced with switch devices ranging from 8 to 48 ports, multi-gigabit ethernet speeds and 1Gb[SFP] or 10Gb [SFP+] uplinks. PoE needs are satisfied on models that can provide up to 410W or 740W. Integrating your organisation’s network switch appliances into Sophos Central along with Sophos XGS firewall and Intercept X will enable the protection of your infrastructure to extend to the network layer by ensuring that traffic and data flowing through it are now properly visible and analysed by active security layers.

Sophos switches provide local management via web, CLI and can also be integrated into the cloud management provided by Sophos Central. They support SNMP protocol to be integrated with your preferred monitoring solution.

Deployment of Sophos network switches is greatly facilitated and streamlined by their centralised management and Zero Touch, which allows their configuration to be set in advance, then simply enter your serial number into Sophos Central to register the switch and automatically activate the settings set, making them also the perfect equipment for your remote delegations or teleworking environments.

Eurotux renewed in 2021 its cybersecurity portfolio with Sophos XDR and MTR solutions and the XGS series Firewall and now includes in its offer this enterprise switches solution especially designed to protect data traffic in organizations’ internal network.

Jorge Paiva, Eurotux’s Commercial Director

According to Jorge Paiva, Eurotux’s Commercial Director, “Sophos’ new release allows for a truly integrated and centralized ecosystem, increasing security and facilitating network management. With this offer we can ensure an additional layer of security in our customers’ corporate networks and guarantee more and better protection for the most important asset in their infrastructures – their business data”.

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