Six advantages of IT outsourcing
Eurotux discusses the main advantages of outsourcing IT services.
Information technologies are essential for companies which depend on them. The correct implementation and management of IT systems and processes is paramount for teams to focus on the organization’s business activities and for decision-makers to see IT not only as a vehicle for success, but also, when possible, as an additional advantage to their business.
But what about when there is no internal capacity to meet internal needs? In these situations, outsourcing may be the right answer. Eurotux lists the six main benefits of IT services outsourcing.
1. More available and more productive teams
The internal teams of some organizations deal daily with multiple activities – some related to the specifics of the company and others complementary, often related to information technology, which does not make it possible to optimize their work. In addition, they occupy their time with vast amounts of data and IT processes that are often too complex and time-consuming. By outsourcing IT, companies have access to the service provider’s employees with advanced and specialized IT and new technology skills. In this way, they can reassign tasks to their own employees, focusing them on their business activities.
2. Technological know-how always up to date
Technology has a profound impact on the business sphere. An outsourcing service provider is able to provide the latest technology platforms to its customers at a fraction of the cost of acquiring them, with teams that have skills that are always up to date and in line with IT innovations. Also keep in mind that these companies provide the technological solutions best suited to the needs of different customers, and very often customers benefit from the fact that their provider is exposed to many different realities. This specialization of the service provider’s teams is also a guarantee of service and efficiency for the contractor.
3. Secure and confidencial processes
Partners such as Eurotux, used to outsourcing service delivery scenarios, carefully respect security standards and the confidentiality of the client’s information, thus offering the highest guarantees of data protection and process security.
4. Increased flexibility and scalability
By choosing a specialized company as an outsourcing partner, the customer benefits from a customized solution tailored to its needs. This external partner can review the IT processes according to the customer’s requirements, making the contraction and expansion that the business requires according to the company’s strategy and its results.
5. Tailor-made availability
The outsourcing service provider ensures availability according to what the client requests, from working hours to providing services continuously (24 hours a day). In this way, the client can meet deadlines and rest assured regarding management and maintenance needs in the IT infrastructure – tasks that are the responsibility of the Outsourcer. The service provider is always available for the contracted tasks.
6. Cost reduction
By subcontracting an Outsourcing service provider, the client can reduce fixed expenses with its own teams and internal company employees. Besides the specialization and constant updating of knowledge of the Outsourcer’s teams, the service contracts in this model are financially rewarding, since they allow the reduction of expenses without compromising – and even improving – the quality of the service.
Jorge Paiva, Commercial Director at Eurotux, states that “IT service outsourcing has many advantages, but it should be prepared with criteria and with an exact notion of the needs that must be met. IT outsourcing is a fast growing area and Eurotux wants to continue to establish itself as a reference company in Portugal in this market”.