With the goal of assessing the quality of the services it provides, the Eurotux Group (Eurotux, ITMZ, and Smartvector) provides an annual satisfaction survey for its customers.
As in the previous year, Eurotux enabled its clients to express their opinion on the work developed by the company, through a client satisfaction survey.
The answers of several Eurotux clients, obtained through a survey concerning the company’s work, show satisfaction with the services provided and the team’s methods. The technical know-how and capacity to focus business proposals on companies’ needs are some of the more pleasing features.
Eurotux offers to all its customers, a Service Desk system so that all requests can be satisfied in a timely manner, and also for noting the incidents or problems and the corresponding diagnosis and resolution process.
