The large number of systems and services used to store, handle, process and transmit data can experience failures that affect Information Systems. To address these challenges, Eurotux implements Monitoring and Alarm Systems solutions that can comprehensively and continuously track the behaviour of an organisation’s services, systems and infrastructure. These solutions may use alerting mechanisms based on email and SMS, or other services they can integrate with.
The Monitoring service guides technical teams’ work in Incident Management and Capacity Management. By detecting failures and generating performance and capacity metrics, as well as technical availability reports, it enables ongoing analysis of the system.
In addition, a dashboard component can be added to the platform, tailored to the client’s visual and monitoring-logic requirements, helping operations teams visually identify problematic indicators.