Your infrastructure never stops. Neither do we.
Continuous management and monitoring of your systems and networks, so you can focus on what matters, your business.
Eurotux Managed Services comprise a range of continuous infrastructure management services, tailored to each client’s needs and designed to ensure the continuity and reliability of operations. We deliver these services across Portugal, Spain and Central and Southern Europe, with an international presence extending to the United Kingdom, the Americas, Asia and Lusophone Africa.
Our team of highly qualified engineers has spent over 25 years delivering value-added services tailored to each client’s specific needs. Leave your IT management to Eurotux and stay focused on what really matters, your business.
The support service enables the client to raise service requests in accordance with the needs of their internal teams.
In addition, Eurotux will plan and schedule maintenance activities in line with infrastructure management best practices. These consist of proactive measures aimed at maintaining your infrastructure, including software updates, security policy enforcement and review, and data security testing.
Effective communication and execution of this plan are overseen by a dedicated Eurotux Service Manager.
The monitoring team receives, analyzes and treats incidents originating from the monitoring platform or communicated by the customer; diagnoses and solves the incidents, eliminating underlying causes; manages and communicates alerts with the customer’s teams.
Incident treatment includes technical activities, such as service reconfiguration, configuration revisions and software updates when needed.
The customer has a permanent and complete insight into the infrastructure’s current status.
DBA services are a group of assistance tasks designed to maintain the availability and performance of databases (which are critical pieces of several applications). At the same time, they uphold standards regarding user access, security management, data security and data model alignment with the needs of the applications that use databases.
Controlling your security front lines and periodically reviewing the effectiveness of your controls is essential to addressing potential attacks on your systems.
Alongside a range of project specific services, the Eurotux security team is qualified to identify and implement the appropriate measures to protect your organisation.
and embrace the digital transformation with Eurotux.
