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Trust by Eurotux
Was your IT department centred around just one professional? Has their departure disrupted the IT environment supporting your business, and now you need a solution? Recognising this scenario’s risks, Eurotux has developed a specific service for companies that traditionally rely too heavily on a single individual for managing their IT infrastructure.
0
%
of companies state that IT outsourcing allows them to reduce costs
0
%
of companies claim that IT outsourcing enables them to focus on their core business
0
%
of companies use IT outsourcing to address specific technical needs
0
%
of companies say the results are better than those achieved with in-house teams
Source: Deloitte’s Global Outsourcing Survey
Leave your IT concerns up to us!
And embrace the digital transformation with Eurotux.
Challenges
- Retaining talent: In today's fiercely competitive market, companies find attracting and keeping skilled professionals in IT-related fields challenging.
- Overreliance on a single person: Many businesses centralise their IT policy and infrastructure management with one individual. When that person leaves the company, it leads to disruption, negatively impacting the business.
- Inadequate training: In such scenarios, companies depend on a professional who offers expertise but lacks continuous training and specialisation – a critical aspect in a world where cybersecurity heavily relies on current knowledge.
The Trust by Eurotux Solution
With Trust by Eurotux, your business can benefit from a dedicated IT professional who understands your infrastructure’s intricacies and unique business needs. Trust by Eurotux offers:
- Uninterrupted availability: Immediate access to an ICT professional committed to your company; if they are unavailable (e.g., on holiday), Trust by Eurotux ensures another professional familiar with your business is accessible.
- Up-to-date expertise: Eurotux professionals undergo continuous technical training, providing the right solutions to your business's most demanding challenges.
- Remarkable flexibility: No obstacles, just solutions. The Eurotux professional can be on-site five days a week, work in a hybrid on-site/remote model, or operate within a fixed allocation that allows access to different professionals with various skills. Additionally, you can access Eurotux team support beyond the established hours for the IT technician.
- Confidentiality guarantee: Your success is Eurotux's success. The Eurotux team member assigned to each client ensures absolute confidentiality – Non-disclosure Agreements (NDAs) can be established.
- Single point of contact: The assigned professional is your primary contact with Eurotux. To better address your challenges, they are backed by the entire Eurotux team, with its extensive knowledge and expertise.
Trust by Eurotux – the offering
The Eurotux professional is well-equipped to provide a wide array of ICT services:
Help Desk
Microcomputer support, peripheral troubleshooting, setting up new devices, and email configuration.
Hardware
Installation and maintenance of servers and other computing equipment.
Operating Systems
Operating system installation, diagnostics, and problem resolution.
Communications
Installation and configuration of routers, firewalls, switches, telephony, and GSM devices.
IT Management
License management, warranties, maintenance contracts, external supplier relations, and client representation in IT matters.
Monitoring
Real-time IT infrastructure monitoring and alerts.
Security
Data protection, analysis, and validation of security rules and protocols.
Casa das Lâmpadas Case Study
See how this client improved processes and optimized teams with the Trust by Eurotux solution
FAQs Trust by Eurotux
Contact Eurotux at +351 808 247 112 to discover a customised solution for you!
No. Eurotux will replace the professional with another who understands your business’s specific requirements and your infrastructure’s needs.
If the assigned professional needs support in domains outside their speciality, they can access the full range of skills and resources provided by the Eurotux teams to resolve the situation.
The Trust by Eurotux solution is flexible and can be tailored to your needs. You can choose an arrangement for a few days a week or even a hybrid model that combines on-site assistance with remote services.
The Eurotux professional can act on your behalf in managing resources, assets, or maintenance activities involving contact with IT suppliers.
Yes. The service is flexible and adaptable. You can adjust the allocated resources to address your challenges better.
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Leave your IT concerns up to us!
and embrace the digital transformation with Eurotux.
